4 Skype for Business Features You Might Not Know About

4 Skype for Business Features You Might Not Know About

Skype for Business allows your entire company to stay connected via chat and phone, as well as video conference. Firms that have relied on Lync Server for years can easily transition to the same capabilities of the Skype for Business Server on-premises, while Office 365 users can benefit from Skype for Business Online. Skype for Business’s basic functions, including its support for VoIP and chat are well-known. There’s more to the application than that. Skype for Business offers many other possibilities. Here are some ideas:
Broadcast a meeting
Remote work is on the rise, whether from employees’ homes, or far-flung branch office offices. Gallup recently surveyed 15,000 adults and found that 43% of them work remotely at least part of the time. These employees need access to company resources and collaboration tools. Skype for Business offers both these features via features like meetings broadcasts. Skype for Business allows you to broadcast live meetings for up to 10,000 people. The platform is perfect for virtual town halls or webinars. Skype for Business integrates tightly with Yammer, Bing Pulse and Yammer, which allow dialogue and sentiment tracking/live voting, respectively.
Organise a PSTN conference
VoIP is not necessarily replacing public switched telephone networks or phone numbers. Skype for Business even includes a PSTN conference function that allows anyone to connect from any phone to a conference. A common PSTN number is used for all meetings and allows for easy dial-in access. You can also access a toll-free option via PIN that allows you to access the local numbers for each market. Office 365 manages the PSTN implementation. This means that it can be accessed in Skype for Business Online (previously PSTN features required Skype for Business Server).
Replace your PBX infrastructure
Private branch exchange (PBX), phone networks, are a fixture of many businesses. However, they are often expensive to maintain and keep up with rapid technological advancements. Skype for Business is an alternative to the costly hardware upgrade cycle. It offers cloud PBX.
“Skype for Business” is an alternative to the cost for PBX upgrades.
Cloud PBX emulates the essential features of a business telephone system such as caller ID, call hold, retrieve, call waiting, and call delegation. It can also be scaled globally to many other sites because it is supported by Microsoft Cloud. You can also seamlessly switch between Skype for Business clients for desktop and mobile devices.
Connect to Microsoft Teams
Microsoft Teams is one the newest features of Office 365. It offers a Slack-like chat experience and is connected to many Microsoft apps, including Skype for Business. Teams’ key advantage is its ability to facilitate co-authoring documents and additional communication via phone or by video from within one chat interface. This allows users to switch between apps without having to do so. Its integration with Skype for Business is crucial in enabling seamless collaboration.
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New Horizons offers a variety of courses and certifications to help you build your skills in Skype for Business.